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This position supports the day to day operations of the terminal by performing a variety of office tasks.

Essential Functions

Organize and sort incoming mail and paperwork
Verify driver paperwork for each load
Image/Scan documents into the dispatch system
Enter information into customer systems as necessary
Answer phone calls to the terminal and address questions or concerns
Respond to customer billing and load status questions
Investigate unassigned miles, hours violations, and other anomalies
Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns

Qualifications

High school diploma or equivalent
2 years transportation experience
Basic knowledge of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

Provide constructive guidance to other employees and representatives of third parties.

Contribute to providing the highest quality of products and services to customers.

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Terminal Clerk II

Job Description

Qualifications

Responsibilities

Benefits