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Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

Engage in weekly operation planning with Program Manager
Collaborate daily with dispatch team on driver loading schedules and resource sharing
Work with Maintenance Manager on PM compliance for assigned equipment by location
Receive and consolidate loads from the customer into the dispatch system daily
Data entry and admin support for daily delivery confirmation, billing and payroll duties
Communicate effectively with customers, drivers, dispatchers and other departments to ensure smooth and efficient operations
Lead and mentor dispatch team
Provide frontline customer service for existing accounts
Answer all incoming phone calls promptly and courteously
On-call Duties as needed

Qualifications

High school diploma or equivalent; Bachelor Degree preferred
5 years of dispatching experience
Excellent conflict resolution and skills
Effective oral, written and interpersonal communication skills

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Sr. Dispatcher

Job Description

Qualifications

Responsibilities

Benefits