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This position's daily responsibilities include managing drivers, oversee customer deliveries along with tracking equipment.

Essential Functions

Assess customer needs and timing of deliveries
Manage daily delivery schedule for drivers
Lead and mentor dispatching staff
Plan deliveries to inventory-managed retail gas outlets
Communicate with shippers and 3PL's
Provide frontline customer service for existing accounts
Answer all incoming phone calls promptly and courteously
Monitor e-mail for incoming orders, customer request and communication between team members
Monitor web portals and input necessary information
Using TMW Dispatch system
Daily tracking of all chemical trailers
Divide dispatch responsibilities with other team members
Work in a fast-paced environment

Qualifications

High school diploma or equivalent; Bachelor Degree preferred
Minimum 3 years of dispatching experience
Excellent conflict resolution and skills
Effective oral, written and interpersonal communication skills
Knowledge and ability to use Word and Excel

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

1.Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

2.Provide constructive guidance to other employees and representatives of third parties.

3.Contribute to providing the highest quality of products and services to customers.

#LI-ONSITE

#LI-JQ1

#NDMP
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Sr. Dispatcher

Job Description

Qualifications

Responsibilities

Benefits